CHANGES TO THIS TERMS OF USE
Soletech IT Solutions reserves the right to change this Terms of Use from time to time, in whole or in part, without notice to you. You should check back often so you are aware of your current rights and responsibilities. Your continued use of this website after changes to the Terms of Use have been published constitutes your binding acceptance of the updated Terms of Use. If at any time the Terms of Use are not acceptable to you, you should immediately cease all use of this website.
TRADEMARKS
The trademarks, logos, and service marks displayed on this website are the property of Soletech IT Solutions or their respective owners. You are not permitted to use these items without the prior written consent of Soletech IT Solutions or their respective owners.
COPYRIGHTS
Soletech IT Solutions either owns the intellectual property rights in the content that is made available on this website, or has obtained the permission of the owner to make it available on this website. Soletech IT Solutions strictly prohibits the redistribution or copying of this website, in whole or in part, without written permission from Soletech IT Solutions. Soletech IT Solutions authorizes you to display on your computer, download, or print the pages from this website provided:
- The copyright notice appears on all printouts.
- The information is intact and will not be altered in any way.
- The content is used for personal, educational, or non-commercial use only.
- You do not redistribute or copy the information to any other media
- Vista Tower Inc respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately at the contact information provided below.
LINKS TO OTHER SITES
This website contains links to other websites and are provided for convenience only. Soletech IT Solutions has not reviewed the linked websites and is not responsible for the content or availability of any linked websites. The inclusion of any link to a website does not imply endorsement by Soletech IT Solutions of the website or their owners, products or services.
SUBMISSIONS OF IDEAS
Soletech IT Solutions or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans, or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Soletech IT Solutions products, services, or marketing strategies might seem similar to ideas submitted to Soletech IT Solutions. Please do not send your unsolicited ideas to Soletech IT Solutions or anyone at Soletech IT Solutions If, despite our request, you still send us your ideas or materials, please understand that Soletech IT Solutions makes no assurances that your ideas or materials will be treated as confidential or proprietary.
RULES OF CONDUCT
Your use of this website is subject to all applicable local, national and international laws and regulations, and you agree not to violate such laws and regulations. Any attempt by any person to deliberately damage this website is a violation of criminal and civil laws. Soletech IT Solutions reserves the right to seek damages from any such person to the fullest extent permitted by law.
In addition, you agree not to post or transmit through this website any material or content that violates or infringes in any way the rights of others or solicits, encourages or promotes the use of illegal substances or activities, which is unlawful, threatening, abusive, harassing, defamatory, libelous, derogatory, invasive of privacy or publicity rights, vulgar, obscene, bigoted or hateful, profane, scandalous, pornographic, indecent or otherwise objectionable, gives rise to civil or criminal liability or otherwise violates any applicable law. You may not engage in any activity on this website that restricts or inhibits any other user from using or enjoying this website by “hacking”, “cracking”, “spoofing”, or defacing any portions of this website
You may not post or transmit through this website advertising or commercial solicitations; promotional materials relating to website or online services which are competitive with Soletech IT Solutions and/or this website; software or other materials that contain viruses, worms, time bombs, Trojan horses, or other harmful or disruptive components, political campaign materials; chain letters; mass mailings, spam mail, any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents. You may not harvest or collect information about website visitors without their express written consent.
GLOBAL AVAILABILITY
Soletech IT Solutions controls this site from its Philippine offices. If you use this website from other locations you are responsible for compliance with applicable local laws. Soletech IT Solutions makes no representation that the products and services referenced herein are appropriate, or available, worldwide and in fact certain products and services may not be available worldwide.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Soletech IT Solutions is not responsible if the information that is made available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.
DISCLAIMER
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. SOLETECH IT SOLUTIONS MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE FUNCTIONALITY OR USEFULNESS OF THIS WEBSITE OR ANY CONTENT. SOLETECH IT SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOLETECH IT SOLUTIONS DISCLAIMS LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, OR LOST PROFITS, THAT MAY RESULT, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THIS WEBSITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO COMPUTER SYSTEMS, HARDWARE OR SOFTWARE, LOSS OF DATA, OR ANY OTHER PERFORMANCE FAILURES, OR ANY ERRORS, BUGS, VIRUSES OR OTHER DEFECTS THAT RESULT FROM OR ARE ASSOCIATED WITH THE USE OF THIS WEBSITE OR ANY CONTENT. SOLETECH IT SOLUTIONS MAKES NO WARRANTY THAT, (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (III) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, (IV) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THIS WEBSITE, ITS CONTENT, AND THE SERVER ON WHICH THE WEBSITE AND CONTENT ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY MATERIAL (INCLUDING CONTENT) DOWNLOADED OR OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL. INFORMATION CREATED BY THIRD PARTIES THAT YOU MAY ACCESS ON THIS WEBSITE OR THROUGH LINKS IS NOT ADOPTED OR ENDORSED BY SOLETECH IT SOLUTIONS AND REMAINS THE RESPONSIBILITY OF THE THIRD PARTY.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLETECH IT SOLUTIONS IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, DATA, ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, EVEN IF SOLETECH IT SOLUTIONS HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), INCLUDING WITHOUT LIMITATION DAMAGES DUE TO (a) THE USE OF OR THE INABILITY TO USE THE WEBSITE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; ( c) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE, INCLUDING WITHOUT LIMITATION UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS, OR (d) CONTENT OR INFORMATION YOU MAY DOWNLOAD, USE, MODIFY OR DISTRIBUTE. TO THE EXTENT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
REFUND POLICY
Money-Back Guarantee:
We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 7 days of activation, you may request a full refund of your subscription fee. This guarantee is applicable only to the initial subscription and excludes any additional fees, such as installation charges or equipment fees.
Service Interruptions:
Refunds will not be provided for service interruptions or outages beyond our control, including but not limited to acts of nature, network maintenance, or issues with third-party providers. We will make every effort to promptly address and resolve such issues to minimize any inconvenience.
Cancellation Eligibility:
Subscribers who wish to be eligible for a refund must initiate the cancellation process within the specified 7-day period. Refund requests made after this period will not be honored.
CANCELLATION POLICY
Cancellation Process:
To cancel your subscription, please contact our customer support team through customercare@soletech-ict.com. You will be guided through the cancellation process, and a confirmation of cancellation will be provided.
Termination Fees:
Early termination fees may apply for canceling your subscription before the end of the agreed-upon contract term, if applicable. These fees will be communicated to you during the cancellation process and are designed to cover any remaining contractual obligations.
Equipment Return:
Subscribers are responsible for returning any provided equipment, such as modems or routers, within 7 days of cancellation to avoid additional charges. Instructions for equipment return will be provided during the cancellation process.
Billing Cycle and Prorated Charges:
Cancellation will be effective at the end of the current billing cycle. Subscribers will be responsible for any prorated charges incurred up to the cancellation date. No refunds will be provided for partial months of service.
HOW TO CONTACT US
For any questions or concerns regarding our terms of use, refund and cancellation policy, please contact our customer support team through the following:
Address:
9 Rosal St., Barangay Longos, Malabon City
Email:
Phone:
0917 675 0329
Soletech IT Solutions reserves the right to modify this policy at any time. Any changes will be communicated to subscribers in advance.
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Our Commitment, right away.
Get In Touch
#9 Rosal St., Brgy. Longos, Malabon City
+63 917-6750-329
customercare@soletech-ict.com
Get In Touch
#9 Rosal St., Brgy. Longos, Malabon City
+63 917-6750-329
customercare@soletech-ict.com